Leadership

Mr. McCarty has served as the Chairman of our board of directors since September 2019 and as our Chief Executive Officer since November 2019. Mr. McCarty has been the partner managing the private equity and distressed investment groups of Q Investments. Prior to Q Investments, Mr. McCarty was a captain in the United States Army. Mr. McCarty previously served as a Director of Vantage Drilling International, Travelport Limited, Gulfmark Offshore, Jones Energy and Exide Technologies. Mr. McCarty graduated with a B.S. from the United States Military Academy at West Point, where he was a Distinguished Cadet and recipient of the General Lee Donne Olvey Award and earned an Masters of Business Administration from Harvard Business School.

In his role at PHI Health, Mark oversees Finance, HR, IT, Revenue Cycle, Legal, and Government Relations, as President of PHI Cares will oversee the Sales, Marketing, and Expansion of the Company’s membership offering to millions of Americans.

With over 30 years of leadership experience 15 of which focused in the Healthcare space. Mark strongly believes that organizations working together is the key to delivering exceptional results and is extremely passionate about motivating and supporting his teams.

Mark’s recent role as President of Medical Guardian he oversaw Sales, Marketing, and Operations reporting to the Founder and CEO. Under Mark’s leadership the company grew significantly going from 60,000 customers to over 300,000 in 2022. Medical Guardian won numerous awards from, Inc. Magazine’s list of “Fastest Growing Private Companies in America” and as a “Fastest Growing Company” by The Philadelphia Business Journal and Philadelphia 100, as well as “Top Workplace Award Winner” by Philadelphia Inquirer.

Prior to Medical Guardian, he served as CEO of Medical Alert, a leading provider of personal emergency response devices. During his six years there, Mark significantly expanded the company’s Marketing and Sales capabilities, helping grow the business to the second largest provider in North America. Other positions he held at Medical Alert included COO, CMO, and Vice President of Sales.
Mark has three children and he and his wife Cindy enjoy traveling, golfing, and spending time with family.

Paul is currently serving as the Co-Chief Operating Officer for PHI Health, Paul has been with the company since 2005. He began his air medical career in 1999 and has more than 30 years of experience in the prehospital environment, serving a variety of front line and leadership roles.

In his current role, Paul leads the Executive Leadership team and oversees all operational aspects of PHI Health, including aviation, maintenance, communications, business, and clinical divisions. He is responsible for researching, developing, and executing plans that amplify the development and quality assurance efforts for each business line, including hospitals and agency partners. He cultivates, maintains, and promotes relationships with hospitals, heads of state, and health system counterparts to identify opportunities for increased patient and customer services. Paul also supports and leads PHI’s FAA part 135 Air Carrier Certificate to ensure operational, regulatory, and financial support are maintained and compliant.

In addition to the work Paul does overseeing operations, he is dedicated to ensuring a consistent culture across PHI Health that embraces safety, clinical quality, and fiscal performance

Sean currently serves as the Co-Chief Operating Officer of PHI Air Medical and is responsible for the business operations of the company. He is responsible for the day-to-day field operations for the ground and air ambulance bases as well as the long-term business planning and strategy for PHI’s three business regions. Sean has over 24 years of air medical experience. He joined PHI in 2004 as a flight nurse and Base Supervisor. While at PHI, he progressed through the leadership chain as a Clinical Educator, Clinical Manager, and later as a Manager of Business Operations and Regional Director.

As the Co-Chief Operating Officer of PHI Air Medical, Sean works with the three Regional Directors to ensure that that our company is meeting the needs of both our customers and PHI’s workforce. This is accomplished with a focus on safety and efficiency while delivering measurable results. Sean’s responsibility is to network with PHI’s customers, PHI service lines and select vendors to deliver optimal in-service rates and highly reliable air medical programs.

Liz brings a wealth of experience and passion to her new role as Vice President of Business Development for PHI Health. With over two decades of experience in emergency medical services (EMS), starting her career as a Paramedic at the age of 19, Liz has developed a deep understanding of the industry and a strong commitment to serving others during their most challenging moments.

Throughout her career, Liz has held various roles within EMS, including working on the flightline, in communications, education, and management. Her diverse experiences have equipped her with valuable insights into the operational and strategic aspects of EMS organizations.

Prior to joining PHI Health, Liz served as the VP of Operations for an air and ground operation in Northern California, where she gained valuable leadership experience overseeing complex operations. Additionally, she led a regional Sales team at Air Methods, further honing her skills in developing strategic partnerships and driving business growth.

Outside of work, Liz enjoys spending time outdoors with her family and an impressive menagerie of pets. Her dedication to caregiving extends beyond her professional life, as she finds fulfillment in caring for both people and animals.

In her new role at PHI Health, Liz is enthusiastic about the opportunity to expand the organization’s footprint and bring clinically excellent air medical services to communities nationwide. Her commitment to serving as an advocate for both patients and frontline healthcare providers underscores her dedication to making a positive impact in the healthcare industry.

Overall, Liz Buchholz’s combination of experience, passion, and commitment makes her well-suited to lead the business development efforts at PHI Health and drive the organization’s growth and success.

Maria Costella serves as our Chief Human Resources Officer and Chief Foundation Officer, bringing over two decades of comprehensive experience in Human Resources across diverse sectors. Maria recently celebrated her eight-year work anniversary with our company, starting her journey with PHI when she was tasked with orchestrating the seamless transition of various Human Resources functions from our corporate office in Lafayette, Louisiana, to our corporate office in Phoenix, Arizona.

Throughout her tenure, Maria has exhibited remarkable leadership, spearheading the implementation of company-wide HR processes tailored to serve our business needs and our unique industry. With the support of our Board of Directors, Maria established our Non-Profit 501 (c)(3) Yellow and Black Giving Back Foundation in 2021, embodying the mission of fostering our PHI community by supporting employees who are experiencing hardship.

Maria’s career began in the technology industry where she was provided with the great opportunity to understand how technology can have a positive impact on automating manually dependent processes. Her expertise extends across various sectors, including Technology, Financial Services and Healthcare. She brings a wealth of knowledge and expertise to our team, enriching PHI with invaluable insights and proficiency.

She began her college education in Fresno, California, then moved to Arizona, which she has called home for over 20 years. She holds a Bachelor’s Degree in Management and a Master’s Degree in Business Administration. Additionally Maria holds esteemed certifications in Human Resources and holds a respected designation as a Certified Compensation Professional, underscoring her dedication to excellence in her field.

Jarel is a dynamic and strategic IT executive with over 27 years of experience, specializing in the healthcare sector and leading technology operations in heavily regulated, fast-paced environments. His career is distinguished by 18 years of senior leadership and 10 years of executive leadership, during which he has built a reputation as a skilled team builder, innovative leader, and mentor. Jarel has a proven track record of driving digital transformation, enhancing organizational efficiency, and ensuring stringent compliance and information security across global operations.

Jarel’s approach to IT leadership is deeply rooted in aligning technology strategies with business objectives, fostering innovation while maintaining rigorous compliance and security protocols. His expertise spans healthcare, aviation, manufacturing, retail, and cybersecurity, making him a visionary leader in the field. Jarel holds a commitment to using technology to enhance healthcare outcomes, making meaningful impacts in every role he undertakes.

For over 25 years, Mark has had management responsibility for healthcare revenue cycle management organizations. Mark earned his BS degree in Health Care Administration with subsequent graduate studies in an MBA program, both at Wichita State University. Since that time, his entire career has been devoted to various aspects of health care receivables. His experience has included provider types ranging from a large teaching hospital to the largest national ambulance companies, both air and ground. He previously developed and managed a third-party billing and collections business owned by a larger healthcare system. Throughout his career, Mark has had accountability for wide geographical areas of responsibility, both regional and national in scope.

In 1997, Mark developed an integrated regional billing center for AMR, the largest ground ambulance company in the U.S. at that time. In 1999, he completed development of the national billing center for air ambulance company Rocky Mountain Holdings, LLC, LifeNet Community-Based Services Division. Following his return to AMR in 2001 to develop other regional billing offices, in 2004, he joined Air Methods Corporation (AMC), to become the Senior Vice President of Revenue Cycle Management. In addition, he had responsibility for AMC Medical Records, and Complete Billing Solutions (CBS), a third-party receivables management service, specializing in air and ground medical transportation receivables management. Ultimately Keene lead a staff of over 250, billing for more than $1 billion in AR annually. Just prior to joining PHI Air Medical, he served as Executive Vice President of Revenue Cycle Management for Apollo MedFlight in Amarillo, TX. Mr. Keene is pleased to be contributing to the continuous improvement process of PHI’s Patient Financial Services revenue cycle management team of over 100 of the best RCM specialists in the industry.

Michael joins PHI Health as SVP, Finance & Accounting, with over two decades of experience in corporate finance. At PHI, he will be focused on financial analysis supporting leadership and strategic initiatives and general accounting.

Prior to joining PHI, Michael worked for a Spine & Orthopedics medical device company where he was responsible for FP&A and investor relations. During his six-year tenure at a private equity-owned collision repair company, he had responsibility for FP&A, Treasury and Risk Management and he played a key role in driving acquisitions that expanded the company’s footprint from 250 to 340 locations across the United States.

Outside of work, Michael prioritizes quality time with his family, participating in various activities with his children. They eagerly anticipate relocating to Phoenix at the end of the school year, where they are excited to explore their new hometown.

Michael is a seasoned General Counsel and Compliance Executive with a proven track record in designing, implementing, and overseeing robust and award-winning corporate legal and compliance programs. With over two decades in the healthcare field, Michael is an accomplished leader who has dedicated his career to ensuring legal and compliance excellence for publicly traded healthcare companies on both domestic and international fronts.

Michael began his legal journey in Los Angeles California at the international law firm Gibson, Dunn & Crutcher LLP, where he was a corporate mergers and acquisitions specialist, who also worked on venture capital, corporate financings, corporate governance and corporate securities matters. Of course, being in LA, Michael also dabbled in film law, working on franchises such as Harry Potter, Lord of the Rings, Fast and the Furious, and Shrek.

Following Gibson, Dunn, Michael served as a legal and compliance attorney for the world’s largest biotechnology firm, and later to a multinational pharmaceutical company, where he consummated over $22B in acquisitions and licensing transactions, helped expand each company’s footprint internationally, and served as a local and regional general counsel.

In addition to his extensive legal experience, Michael has extensive compliance experience, having served as a Global Compliance Executive and as Global Compliance Lead for a range of critical domains including Marketing, Market Access, Pricing, Anti-Bribery and Anti-Corruption, Third Party Risk Management, Conflicts of Interests and Corporate Risk Assurance.

Michael’s legal journey through the intricate landscapes of the healthcare industry has led him to PHI, where his insights and leadership will empower PHI to chart a course of excellence in the face of ever-evolving risks. With a holistic approach, and your help, Michael will equip PHI to thrive with integrity, shaping a future where legal and compliance transcends boundaries.

Jordan is a Supply Chain professional with more than 15 years of experience managing procurement cost reduction, operational excellence, and lean initiatives in various publicly and privately held organizations. His career has spanned biotech research, medical device, pharmaceutical and aerospace manufacturing environments. Jordan earned a Bachelor of Science in Manufacturing & Supply Chain Management from Western Washington University and holds an accreditation from APICS for being Certified in Production and Inventory Management. Over the last four years, Jordan has been focused on operational and strategic supply chain execution activities for global OEM and MRO aerospace organizations. Aside from spending time at work and the gym, Jordan loves anything dealing with automobiles or motorsports. He follows the Formula 1 Grand Prix Circuit. Go Team Mercedes-AMG Petronas!

Duke has been an aviation professional for over thirty-five years. He began his leadership career with the US Army as a helicopter pilot where he commanded several aviation companies and air traffic control detachments. He worked as an Air Traffic Control Specialist in a civilian career with the FAA for eight years prior to PHI employment. Duke is currently based in Phoenix, Arizona and has 25 years of PHI Air Medical experience as an Oil & Gas Pilot, HAA SPIFR Lead Pilot, Aviation Area Manager in various regions of the USA. Duke was previously the Director of Operations in Saudi Arabia for PHI International Air Medical operations.

Joe and his team are responsible for the development, implementation, strategic direction, and continuous improvement of safety, environmental and quality programs to ensure PHI Health LLC is operating at the highest levels of safety. He oversees the company’s Safety Management System in compliance with FAA Voluntary SMS Program, and oversaw the launch and rollout of PHI’s Fatigue Risk Management Program and the 5th Pillar of Safety.

Previously, Joe worked for American Airlines for 28 years, joining the company’s Safety Department in 2000. As a senior member of company’s Operational Safety Program, he was credited for reducing aircraft ground damages by 25% over a two-year period. In 2008, Joe was asked by department leadership to co-chair an employee working group tasked with reducing employee injuries. Through the efforts of this group, American reduced their OSHA Recordable injuries by 29%. Joe retired from American Airlines in 2012 as Director of Employee Safety Customer Service Western Region.
Before coming to PHI, Joe was the Director of Safety, North America at Lufthansa Sky Chefs for six years. Joe served in the United States Air Force and United States Air Force Reserve for 12 years, first as a Crew Chief on the C5A and later as a Flight Engineer on C141B Transport Aircraft.

Joe presently resides in Mesa, Arizona with his wife and three children.