PHI Patient navigation
At PHI Patient Navigation, we set our standards high: we are the problem-solvers, the thought leaders and the driving force behind the evolution of our industry. We are not simply a vendor, we are the “go-to” strategic partner that our customers can trust. Pushing the limits of what transfer centers can be, we are here to help you do your job better — in a way that’s completely you.
We offer six unique services to meet your Patient Navigation needs:
Calls Per Month
Average Answering Time in seconds
Call Abandonment Rate
Our clinically-trained Access Specialists will facilitate transfers across all service lines, including behavioral health.
24/7 Service Line
Get the most comprehensive customer service and technical support in the industry at any time of day or night.
Our integrated, real-time logistics system streamlines information input to save valuable time and improve operations.
BENEFITS OF PATIENT NAVIGATION
We understand that time is of the utmost importance when trying to find a receiving physician and tertiary care hospital for your patient. While transfer center services everywhere are providing one-step, quick solutions to hospitals’ transfer needs, we know that there is so much more that we can do for you beyond one phone call.