Beyond transfer center services
PHI Patient Navigation is a proven transfer center system with leading-edge technology, strategic advanced analytics, and highly skilled clinicians to provide a fully branded, customer model which yields increased predictability, consistency, and stabilization of patient flow. In a tough environment in which hospital systems are struggling to meet their budgets, we take what you have right now and turn it into a profitable entity. Our goal is simple. We are the revenue-generating partner that helps your team do what they do best: patient care.
INCREASES REVENUE
MITIGATES PATIENT LEAKAGE
DECREASES EXPENSES
PHI Patient navigation
At PHI Patient Navigation, we set our standards high: we are the problem-solvers, the thought leaders and the driving force behind the evolution of our industry. We are not simply a vendor, we are the “go-to” strategic partner that our customers can trust. Pushing the limits of what transfer centers can be, we are here to help you do your job better — in a way that’s completely you.
We offer six unique services to meet your Patient Navigation needs:
Calls Per Month
Average Answering Time in seconds
%
Call Abandonment Rate
Swift Admit™
Our clinically-trained Access Specialists will facilitate transfers across all service lines, including behavioral health.
24/7 Service Line
Get the most comprehensive customer service and technical support in the industry at any time of day or night.
FLYPHI Application
Our integrated, real-time logistics system streamlines information input to save valuable time and improve operations.
Contact us
BENEFITS OF PATIENT NAVIGATION
We understand that time is of the utmost importance when trying to find a receiving physician and tertiary care hospital for your patient. While transfer center services everywhere are providing one-step, quick solutions to hospitals’ transfer needs, we know that there is so much more that we can do for you beyond one phone call.